> ## Documentation Index
> Fetch the complete documentation index at: https://terminal.incrypto.ru/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions.

# Frequently Asked Questions

Common questions about Cluster Terminal, its features, supported data, and platform availability.

## Exchanges & Data

<AccordionGroup>
  <Accordion title="Which exchanges are supported?">
    Cluster Terminal currently supports **Binance Futures (USDT-M perpetual contracts) and Spot markets**. This covers all actively traded USDT-margined perpetual futures and major spot trading pairs on Binance.

    Additional exchanges (Bybit, OKX) are planned for future releases.
  </Accordion>

  <Accordion title="What data types are available?">
    The following data types are available:

    | Data Type                | Description                                                       |
    | ------------------------ | ----------------------------------------------------------------- |
    | **Candles (OHLCV)**      | Standard candlestick data with open, high, low, close, and volume |
    | **Clusters / Footprint** | Volume-at-price data aggregated from individual trades            |
    | **Open Interest**        | OHLC of open interest over time                                   |
    | **Order Book (DOM)**     | Real-time bid/ask depth (live only)                               |
    | **Liquidations**         | Forced liquidation events (live only)                             |
    | **Funding Rate**         | Perpetual futures funding rate (live only)                        |
    | **Long/Short Ratio**     | Aggregate long vs short positioning (live only)                   |
  </Accordion>

  <Accordion title="How far back does historical data go?">
    Historical data is available from each symbol's **listing date** on Binance. For major symbols like BTCUSDT, this means data going back to 2019. Newer symbols have data starting from when they were listed.

    The server imports historical data from Binance's public data archives with SHA256 checksum verification to ensure accuracy.
  </Accordion>

  <Accordion title="How often is data updated?">
    * **Real-time data** (candles, trades, DOM): streams continuously via WebSocket with sub-second latency.
    * **Historical data**: the server runs a daily import at 03:00 UTC to fill in the previous day's data.
    * **Symbol list**: refreshed every 6 hours to pick up newly listed or delisted symbols.
  </Accordion>

  <Accordion title="Where does the data come from?">
    All data comes directly from Binance. Historical data is imported from Binance's public data archive (ZIP files with checksum verification). Real-time data streams through the Binance WebSocket API. The Cluster Terminal server aggregates and caches this data for fast delivery to the desktop client.
  </Accordion>
</AccordionGroup>

## Charts & Analysis

<AccordionGroup>
  <Accordion title="What timeframes are available?">
    Cluster Terminal supports the following timeframes:

    | Timeframe  | Code |
    | ---------- | ---- |
    | 1 minute   | 1m   |
    | 5 minutes  | 5m   |
    | 15 minutes | 15m  |
    | 1 hour     | 1h   |
    | 4 hours    | 4h   |
    | 1 day      | 1D   |
    | 1 week     | 1W   |
    | 1 month    | 1M   |

    Cluster data is available on all timeframes -- the server aggregates trade-level data into the requested timeframe on the fly.
  </Accordion>

  <Accordion title="What is a cluster (footprint) chart?">
    A cluster chart (also called a footprint chart) shows the volume traded at each price level within a candle. Instead of just seeing total volume for a bar, you see how that volume is distributed across prices.

    This reveals:

    * Where the most trading activity occurred within a candle
    * Buy vs. sell volume (delta) at each price level
    * Absorption patterns where large orders were filled
    * Imbalances between aggressive buyers and sellers

    Cluster charts are the core feature of Cluster Terminal and power many of the order flow indicators.
  </Accordion>

  <Accordion title="What chart types are available?">
    | Chart Type                       | Description                                      |
    | -------------------------------- | ------------------------------------------------ |
    | **Candlestick**                  | Standard OHLCV candles                           |
    | **Cluster / Footprint**          | Volume-at-price within each candle               |
    | **TPO (Time Price Opportunity)** | Market Profile-style chart                       |
    | **Heatmap**                      | Color-coded volume heatmap across price and time |
  </Accordion>

  <Accordion title="How many indicators are available?">
    Over 50 indicators across multiple categories:

    * **Classic**: RSI, MACD, Bollinger Bands, EMA, SMA, VWAP, and more
    * **Volume**: Volume Profile, Session Levels, OI
    * **Order Flow**: Absorption Alpha, CVD, Delta Divergence, Stacked Imbalances, Clouds, DOM on Chart, Liquidation Levels
    * **Structure**: Fair Value Gaps (FVG), Market Structure (BOS/CHoCH), Order Blocks

    Most indicators support configurable alert notifications. See [Alerts](/en/advanced/alerts) for the full list.
  </Accordion>
</AccordionGroup>

## Platform & Installation

<AccordionGroup>
  <Accordion title="Which operating systems are supported?">
    Cluster Terminal is currently available for **Windows** (64-bit). The application is built with Tauri 2 and uses WebGL for chart rendering.

    macOS and Linux builds are planned but not yet available.
  </Accordion>

  <Accordion title="Is there a mobile version?">
    No. Cluster Terminal is a desktop-only application. The complex charting, multi-pane layouts, and WebGL rendering require a desktop environment. There are no plans for a mobile version at this time.
  </Accordion>

  <Accordion title="What are the system requirements?">
    | Component    | Minimum             | Recommended            |
    | ------------ | ------------------- | ---------------------- |
    | **OS**       | Windows 10 (64-bit) | Windows 11             |
    | **RAM**      | 4 GB                | 8 GB or more           |
    | **GPU**      | Any with WebGL 2.0  | Dedicated GPU          |
    | **Display**  | 1366x768            | 1920x1080 or higher    |
    | **Internet** | Stable connection   | Low-latency connection |

    A dedicated GPU is recommended for smooth rendering with many indicators and multiple panes open.
  </Accordion>

  <Accordion title="How do I install Cluster Terminal?">
    1. Download the latest installer (`.exe` file) from the official source.
    2. Run the installer -- it is an NSIS setup wizard.
    3. Follow the prompts to complete installation.
    4. Launch Cluster Terminal from the Start menu or desktop shortcut.
    5. On first launch, enter the server URL and optionally activate your license key.
  </Accordion>
</AccordionGroup>

## License & Trial

<AccordionGroup>
  <Accordion title="Is there a free trial?">
    Yes. On first launch without a license key, Cluster Terminal enters a **7-day trial** with full functionality. No credit card or registration is required.

    After the trial expires, a license key is needed to continue using the application.
  </Accordion>

  <Accordion title="What does a license include?">
    A license provides:

    * Unlimited access to all chart types and indicators
    * Real-time data streaming
    * Full historical data access
    * Optional features depending on the license tier (e.g., `cloud_sync`, `priority_support`)
  </Accordion>

  <Accordion title="How many devices can I use?">
    Each license has a configurable device limit (set by the administrator). When you activate the license on a new device, it registers a device fingerprint. If you reach the device limit, deactivate an existing device or contact support.
  </Accordion>

  <Accordion title="How do I activate a license?">
    Go to **Settings > License**, enter your license key (format: `CT-XXXX-XXXX-XXXX-XXXX`), and click **Activate**. The application validates the key with the server and registers your device. See [Settings](/en/workspace/settings) for details.
  </Accordion>
</AccordionGroup>

## Bug Reports & Support

<AccordionGroup>
  <Accordion title="How do I report a bug?">
    See the [Feedback](https://tally.so/r/jaM4o1) page for detailed instructions on reporting bugs. In short: describe the issue, include steps to reproduce, expected vs. actual behavior, and a screenshot if possible.
  </Accordion>

  <Accordion title="Where can I get help?">
    * **Telegram**: [t.me/alexboo86](https://t.me/alexboo86) for community support
    * **Troubleshooting**: Check the [Troubleshooting](/en/support/troubleshooting) page for solutions to common issues
    * **Feedback page**: [Report bugs or suggest features](https://tally.so/r/jaM4o1)
  </Accordion>
</AccordionGroup>